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[About Booking Center]
07:00 – 19:00 (KST) / +82-2-2656-2801
19:00 – 07:00 (KST) / 02-2656-2899 (European callers only)
Notice
View all- Notice title [General] Notice for one adult traveling with two infants Notice posted on 2026-10-22
- Notice title [Fuel surcharge] Fuel Surcharge for International Flights from Korea (NOV. 2026) Notice posted on 2026-10-19
- Notice title [Fuel surcharge] Fuel Surcharges for Domestic Flights – November 2026 Notice posted on 2026-10-06
FAQs
View all[Change of company name] What does the name “Trinity Airways” mean?
The name “TRINITY” is derived from the Latin word Trinitas, symbolizing different elements coming together to create greater value and new possibilities.
Reflecting this meaning, Trinity Airways aims to be a global airline that creates better travel experiences and new possibilities for our customers.
This is the promise behind the name Trinity.
[Change of company name] Has T’way Air changed its name to Trinity Airways?
Yes. Effective September 10, 2026, T’way Air has been rebranded as Trinity Airways.
As Trinity Airways, we are embarking on a new journey to provide our customers with an even more comfortable and reliable travel experience.
[baggage] Can I bring a supplementary battery on board?
In the case of auxiliary batteries, please follow the following precautions and carry them into the aircraft.
1. Please carry portable batteries with you (do not store them in overhead bins).
2. If your portable battery overheats, please inform a crew member immediately.
3. Please cover the terminals of the power bank with insulating tape to avoid contact with metal, or store it in a plastic bag.
4. Charging power banks and electronic cigarettes using in-flight power supply is prohibited.
※ What is a Short Circuit?
▶ A short circuit occurs when a battery is in a state of being shorted, which can cause excessive current flow, leading to overheating and potentially causing a fire.
※ How to Check the Watt-Hour (Wh) of a Lithium Battery: The watt-hour (Wh) rating can be calculated using voltage (V) X current (Ah), (1Ah = 1,000mAh)
[Change of company name] The airline name on the e-ticket and boarding pass is different. Is this a problem?
No. This does not affect your travel.
If the ticket was purchased and the e-ticket was issued before September 10, 2026, the airline name may still appear as T’way Air.
[Change of company name] Can I still use a ticket I booked with T’way Air?
Yes, existing booking remains valid.
Although the airline has changed its name, flight and booking details will not be affected.
